Hassle-Free Returns: The Clevr Store Fashion Store's Comprehensive Product Return Policy

RETURNS POLICY - The Clevr Store

Effective Date: 01/01/2023

At The Clevr Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy. Please read the following guidelines carefully to understand our returns process:

1. Eligibility for Returns

   You may request a return for products purchased from The Clevr Store within 30 days from the date of delivery. To be eligible for a return, the product must meet the following conditions:

   • The item must be unused, unworn, and in its original condition.
   • All original tags, labels, and packaging must be intact and undamaged.
   • The return request must be initiated within 30 days of receiving the product.

2. How to Initiate a Return

   To initiate a return, follow these steps:

   • Contact our customer support team at info.clevrclothing@gmail.com and provide your order number, the item(s) you wish to return, and the reason for the return.
   • Our customer support team will provide you with further instructions, including the return address and any additional information required.

3. Return Shipping

   The cost of return shipping is the responsibility of the customer, except in cases where the product received is defective or incorrect due to our error. We recommend using a trackable shipping method to ensure the safe return of the product.

4. Processing the Return

   Once we receive the returned product and verify that it meets our return eligibility criteria, we will process the refund or exchange. The following applies:

   • Refund: If you are eligible for a refund, the original purchase amount (excluding any shipping charges) will be credited back to the original payment method used for the purchase. Please allow up to 3-4 business days for the refund to appear in your account.
   • Exchange: If you would like to exchange the returned item for a different size or a different product of equal value, please let us know during the return initiation process. We will process the exchange once we receive and inspect the returned item.

5. Non-Returnable Items

   The following items are non-returnable:

   • Items marked as 'Final Sale' or 'Non-Returnable.'
   • Items that do not meet our return eligibility criteria, such as used, damaged, or altered products.

6. Damaged or Defective Items

   If you receive a damaged or defective item, please contact our customer support team immediately at info.clevrclothing@gmail.com We will provide further assistance and arrange for the return or replacement of the damaged/defective item at no additional cost to you.

7. Cancellations

   If you need to cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but if the order has already been shipped, you may need to initiate a return following the guidelines in this Returns Policy.

8. Contact Us

   If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info.clevrclothing@gmail.com

By making a purchase from The Clevr Store, you agree to comply with and be bound by this Returns Policy. This policy is subject to change, and any updates will be posted on our website with a revised effective date.